Return & Exchange

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All orders are non-exchangeable, refundable, returnable or cancellable unless orders are incorrect or defective. 

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Please get in touch with us on the same day it is delivered or collected for us to process an exchange or refund for incorrect or defective products

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These are not considered defects: 

• Minor imperfections on the wood surfaces such as dirt/dots/'wood eye'

• Inconsistent wood grain lines

• Different shades of wood/wood dye.

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